The short sale process is ever-changing; literally what is acceptable procedure this month may be a thing of the past next month. Here is a list of what I have encountered over and over again. This is the only guarantee I can give you regarding your short sale.

• The lender will claim they’ve not received a fax even when I have fax confirmations sheets showing it was sent.
• Once they do receive a fax, it takes 48-hrs to ‘upload’ to their system.
• Since it takes them 48-hrs to upload to their system, by the time they “lose” it twice, we’ve lost a week of time.
• Every person you or I talk to up and until we have a negotiator assigned to the file is “reading off a script”. They are uneducated ‘phone representatives’ hired to divert us from pestering them. This is my personal opinion, not a fact.
• Every time we call, up and until we are assigned a negotiator, we will never talk to the same person twice. There are hundreds of ‘phone representatives’ located in different states. We can ask the same question of 3 different phone representatives and get 3 different answers. Yes, they have a script, but each individual can throw their own twist on what they believe the script means.
• Once a foreclosure date is set, they will NOT allow us, you or anyone else to postpone the date unless they have an offer in hand that they deem acceptable and MUST be at least 7-days prior to the sale date.
• Once we have a negotiator assigned it can still be an additional 30-days before we have concrete information from them.
• Expect the unexpected.  Iwork so diligently on my clients’ short sale and sometimes when it makes all the sense in the world for them to work with us to complete the short sale, they will move forward with the foreclosure.
• There is nothing I can say with exact confidence that will put your mind at rest other than my promise that I make your transaction just as important to me as it is to you. There are no regulations in place that I’ve found to be consistent and the lender can choose their path at any given time without regard for your feelings.

 All of the above are my own personal experience with many different lenders and should not be considered fact across the board with regard to all short sale lenders. There are some outstanding lenders, such as HSBC and Wells Fargo, but for the most part, these are the exception to the rule.

You may wonder why many Realtors® do not do short sales. They are so much work on the part of the Realtor and there is no assurance of being paid since the lender can foreclose instead of short selling.

About the Author: Rhonda Fee is a licensed Realtor, ABR, e-Pro serving the Tri-Valley and beyond. For more information about Rhonda, please visit her website: www.rhondafee.com

According to an article recently posted by Andrew Taylor (AP), there is good news about the extension of the First Time Home Buyers Federal Tax Credit. I’m looking forward to more clarity regarding the exact qualifications. I interpret this to refer to clients already in contract by the cut-off date of April 30, 2010, having an extended period of time (September 30, 2010) to close escrow. That is great news for those who have been in contract for months purchasing a short sale property! Comments are welcomed; more news to come.

Pleasanton Real Estate is my specialty and I particularly pay close attention to Shadow Cliff Homes as I am an original owner and resident of the neighborhood. We have seen some very difficult times and are by no means on our way to smooth sailing, but there is some bright news. The chart below shows history from 2008 through today.

This chart is evidence of one neighborhood in Pleasanton, CA but I can surely tell you, activity and multiple offers are the norm in many parts of Pleasanton. In working with my buyers recently we made an offer on a home priced around $675,000. There were 9 offers on the property after only a few days on the market and shortly thereafter, we offered on a property that came on the market on a Thursday and by Saturday afternoon was already pending and also had multiple offers. Rates are low, inventory is low and sellers are seeing good prices for their homes.

If you’d like this kind of detail on another neighborhood, I’d be happy to provide it.

Shadow Cliff continues to be a great place to live. If you’d like further details about this report, please don’t hesitate to ask.

Jan – April 2010

 1.  They were talked into financing 100% of their mortgage due to the “thinking” that within a few years, the market value of their property would increase, thus they could then refinance because they would have instant equity.

 2.  The type of loan the borrower got to purchase or refinance the loan has met it’s short “intro rate” term and has now adjusted to a rate the borrower cannot afford.

 3.  Someone refinanced their home back when “No Doc Loans” were available for, let’s say for the sake of example, a 5-year term. Now the term is up, there is no longer the “No Doc” option and they are stuck without a way to remain in their home.

 And I’m sure the list goes on as to the reasons why many find themselves in this situation. The one thing to know is that You Are Not Alone!!

 What can you do if you find yourself wondering how to move forward?

First, (A) Act upon your situation. Don’t sit around hoping it will get better, burying your head in the sand. That won’t help. You can get through this; many people have gone through it successfully and are beginning the process right now.

Second (B) Believe…find a professional you believe you can trust. ASK for references from their past clients. Make your professional prove to you they know what they are doing. If you hire someone to guide you that doesn’t truly know how to get through a short sale, you’re going to be in deep trouble.

Third, (C) Cooperate. Cooperating with your Real Estate professional makes ALL the difference. How can we do our job if you are not providing the information the bank requires? The process is what it is. And what is that you might ask? It is tedious, time consuming, monotonous, wearisome, and the list goes on. Your professional knows exactly what to expect and how to get through it. They should set your expectation right up front as to the path to a successful end.  This is not a short process and you should expect it to take at least 4-months to a successful close. Once an offer is received and sent to the bank, this process alone can take up to 90-days to get an approval. Once the approval is completed, let your 30-day escrow begin!  That’s the less complicated part.

• 86-Single Family Homes priced from the low of $399,000 up to the high of $8,888,888
• 15-Condos priced from the low of $170,000 up to the high of $395,000
• 14-Town Homes from the low of $189,000 up to the high of $468,000

The shortage of homes available on the market continues to be the trend. We are beginning to see a trickling of Bank Owned (aka, REO, Foreclosed) properties come to the market; one being in the Shadow Cliff neighborhood of Pleasanton, located on Whitney Drive.

 The First Time Home Buyer Tax Credit is still in affect until April 2010 and FHA loans continue to be accessible allowing for down payment Requirements (as low as 3.5%).

If you’ve been on the fence about selling, this is most definitely a good time to make a move. The market is begging for more properties!

For specific questions or housing information, please feel free to contact me direclty.

As an original owner, I purchased my home in Shadow Cliff in 1988 and at the time had no children. Since then of course things have changed and have a daughter now in college and my son still at Amador High School. Many know Pleasanton is well known for its educational system and thus many people want to move here.  Shadow Cliff is a wonderful community and very friendly.

I recently provided an actual “Walk Through” video of a home for sale in San Ramon. Whether you live in the neighborhood or are many states away, with this type of marketing you’ll feel as though you’ve already been through the home before you even step foot on the property. Take a look and see what I mean.

If you’re interested in this kind of internet exposure for your property, please give me a call. Whether you live in Pleasanton, Livermore, Dublin, San Ramon or beyond, there is no additional charge for this service.  It is a part of my every day marketing plan for selling your home!

Recently my clients closed escrow on a home in Tracy, CA,  a bank owned property. The warranty plan was put in place. About 3 weeks after their move-in date, the water heater began to leak from the bottom of the unit. They called the home warranty company, the water heater was replaced (approx. $900 value) and the client only had to pay $50 out of pocket. I know they are glad to have the warranty in place and told me they may even renew it next year.

What can happen with an overpriced listing?

• The seller begins chasing the market
• This positions the seller “behind the 8-ball”
• The listing becomes “stale” on the market
• Buyers won’t offer on these properties as they believe the seller is difficult, or they feel the may offend the seller.
• The agent can earn a bad reputation in the industry
• The seller usually ends up mad at the agent and after the listing period decides on a more professional approach
• Time and money are wasted

Seller beware…when interviewing agents to sell your home, be weary of agents that would rather tell you what you want to hear price-wise than trust in their own knowledge of the market.  If your chosen agent can’t negotiate with you, they can’t negotiate for you. Choose a professional with market knowledge!